I had a lovely stay, and the staff were incredibly friendly and helpful throughout the experience. the location was perfect, just a short walk to both the beach and the town center.

The breakfast offerings could use more variety and freshness.

The location, price and the room were all great! Nice and clean!

Some guests were very loud! They were outside of our room at 4am talking on the phone at the top of their lungs. The bad thing was that there was no one at the hotel to call - a 24hr reception/contact number would be good. The walls between rooms were also too thin - we could hear everything, including a child crying for most of the night.

We didn't have time, so stayed here only for 1 night, though everything was very comfortable. Our deluxe twin room was newly decorated with a decent view of the bay. Glad we had lovely bed, exceptional service. The location to foreshore & restaurants was marvellous and lovely. Had a really really nice time.

This place is super conveniently located near local cafes. ☕.

Location

The facilities appears to be frequented by smoking guests. The smell of smoking had been covered up by deodorant that was itself repulsive. My disabled brother and I were attracted by the description of smoke free rooms. Having traveled from Melbourne we considered returning on the same evening. In the end we left at the earliest possible time without much sleep. It ruined our short get away to Geelong and the Great Ocean Road. Never again without visually checking the facilities.

I really enjoyed the extremely convenient and absolutely fabulous hotel.

I stayed for shopping and the hotel was clean and the staff was accommodating and amazingly nice. I had functional and large room in good condition. Having different soft drinks in the beach bar was a very nice touch.

The staff here were super friendly and helpful, providing great service. the place has been newly remodeled, and the rooms are a comfortable size, plus they come with a TV. 😊.

Functional, neat room with a tv.

Modern units with the essentials.

Our room was clean and tidy, equipped with a table, chairs, and offering a pleasant view, plus this place is conveniently located close to the eastern beach.

the unit we got was amazingly comfortable and bright with a nice view, table and chairs and comfortable bed. a microwave, an electric kettle, and fridges were very handy.

The location here is fantastic and really beautiful, with plenty of restaurants and places to eat just a short walk away. the staff were understanding and very polite, which made everything go smoothly. 😊.

First there was no one at the office and I had to wait 30 minutes for a maid to come and check me in.The room was outdated, The bed was hard as a rock, walls were paper thin, could hear everything from next door. There wasn't any parking (says there's parking provided) so I had to park out the front which cause my stuff to get wet (it was raining). Overall experience was not good will not be staying there in the foreseeable future

The hotel had lovely and awesome staff, especially the manager. The room was exceptionally comfortable and had a TV. A microwave, electric kettle, and fridge were provided. It had a very central location close to the Ferris Wheel.

Noisy air conditioning motor outside the door Room very small Uncomfortable bed and pillows